Terms & Conditions

Effective date: November 4, 2026 · Last reviewed: November 4, 2026

Please read these terms before you use this site or book a repair. They are written in plain English, so you know exactly what to expect.

1. Accepting These Terms

By using this website or booking a repair by phone, you agree to these terms. If you do not agree, please do not use the site.

“We,” “us” and “our” mean Appliance Repair Abilene. “You” means the visitor or customer.

2. Using This Website

You may use this site for your own personal, non-commercial use. Please do not:

• Copy or republish our content without permission.
• Scrape the site with bots or automated tools.
• Try to hack, overload or disrupt the site.
• Use the site for anything illegal.

We may change or remove pages at any time. We try to keep the site online, but we cannot promise it will always be available.

3. Prices on This Site

Prices shown on this site are typical ranges from Abilene-area jobs. They help you plan. They are not a quote.

Your final price depends on the model, the failed part and what the technician finds. Part costs can change without notice. See our full price guide for details.

4. Booking a Repair

• Book by calling (325) 331-4829, Monday–Saturday, 7am–7pm.
• Same-day visits are offered when the schedule allows. They are not guaranteed.
• We call about 30 minutes before the technician arrives.
• If your address has a travel charge, we tell you on the phone before we book.
• An adult 18 or older must be home during the visit.

Curious how a visit works, step by step? Read what happens during a repair visit.

5. Diagnosis and Your Written Price

• The technician checks the appliance and finds the cause.
• You get a written price before any repair work starts.
• You choose: approve the repair or decline it.
• If you decline, you pay only the diagnostic fee, plus any travel charge quoted when you booked.
• If you approve, the diagnostic fee is credited toward the repair.
• If we find another problem during the repair, we stop and ask you first. No surprise charges.

6. Parts

We use OEM (original manufacturer) parts whenever possible. If an OEM part is not available or will take too long, we explain your options before ordering anything.

Some parts must be special-ordered. That may mean a second visit. We tell you the expected timing up front.

7. Payment

Payment is due when the repair is complete, unless your written price says otherwise. We confirm accepted payment methods when you book.

8. Our 90-Day Warranty

Every repair we complete is covered for 90 days from the repair date. This covers the parts we installed and the labor for that repair. If the same repair fails, we come back and fix it at no charge for parts or labor.

The warranty does not cover:

• Other parts that fail later.
• Damage from misuse, accidents, moving the appliance or pests.
• Damage from power surges, lightning, flooding or fire.
• Work done by anyone else on the appliance after our visit.
• Parts supplied by the customer.
• Cosmetic damage.

To use your warranty: call (325) 331-4829. Keep your invoice handy.

This warranty is in addition to any rights you have under Texas law.

9. Your Part

• Give the technician safe, clear access to the appliance.
• Tell us about any hazards: a gas smell, sparks, burning smells or water leaks.
• Please keep pets secured during the visit.

10. When We May Decline or Stop Work

We may decline or stop a job if conditions are unsafe, if the needed part is no longer made, or if the repair would cost more than it makes sense to spend. We will always explain why. You only pay for what you agreed to in writing.

11. Cancelling or Rescheduling

Plans change. If you need to cancel or move your visit, please call us as early as you can. It helps us serve the next family.

12. Brand Names

Samsung, LG, Whirlpool, GE and other brand names on this site are trademarks of their owners. We use them only to say which appliances we service. Appliance Repair Abilene is an independent service. We are not affiliated with or authorized by any manufacturer.

13. Our Content

The text, photos and design on this site belong to us or are used with permission. You may quote a short part with a link back to the page. For anything more, please ask us first.

14. Links to Other Websites

We link to outside sites, like government safety pages, to help you. We do not control those sites and are not responsible for them.

15. Limits of Liability

This website is provided “as is.” Our guides are general information. We are not responsible for loss or damage caused by do-it-yourself repairs based on them. Please read our safety disclaimer before trying any repair.

For repair work, our responsibility is limited to the amount you paid for that repair, to the extent Texas law allows.

Nothing in these terms limits any rights you have under the Texas Deceptive Trade Practices–Consumer Protection Act, or any other law that cannot be waived.

16. Texas Law and Disputes

These terms follow the laws of the State of Texas. If something goes wrong, please call us first. Most problems are solved with one honest conversation. If we cannot agree, any dispute will be handled in the courts of Taylor County, Texas.

17. Changes to These Terms

We may update these terms. The date at the top shows the latest version. The terms that apply to your repair are the ones in effect on the day you booked.

Also read: Privacy Policy · Disclaimer